How It Works
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Heat & Eat
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Frequently Asked Questions
How do I heat my meals?
Our meals can be heated in the microwave, oven, or on the skillet.
HEATING INSTRUCTIONS
PRO-TIP: Allow your meals to naturally thaw in the refrigerator overnight before heating the next day.
MICROWAVE
1. Peel back film cover.
2. Remove any condiments.
3. Microwave for 1.5-2 minutes.
*Microwaves below 1100 watts may require additional cook time to reach proper temperature.
SKILLET (Preferred)
1. Heat non-stick skillet over medium heat.
2. Add your meal.
3. Heat for about 5-7 minutes or until the desired temperature.
4. Add condiments.
If you are in a hurry to defrost your meal, we recommend using your microwave’s defrost function for 7-10 minutes and then switch to the regular setting for another 1.5 minutes.
How long do they last?
Because we don’t use preservatives, our meals are best kept in the refrigerator up to 5 days after you receive them and in the freezer up to 60 days.
When can I get my meals?
Our standard delivery days are Wednesday and Friday of each week (depending on where you are located).
For Wednesday delivery, please place your order by Saturday before 11:59pm CST.
For Friday delivery, please place your order by Tuesday before 11:59pm CST.
How are my meals shipped?
Our meals are made fresh to order, flash-frozen, and packaged on dry ice the same day we ship them.
We package our meals in an insulated cooler inside the box to ensure they stay cold during transit.
